It probably won’t surprise you that lately we’ve had a lot of customers telling us they don’t want any products made in China.  It seems most of them have been convinced that all products made in China are hazardous and that the off gassing will make you sick.  This also leads to the conclusion that products made elsewhere – such as in Europe or North America – are always safe and of high quality.

Are these assumptions correct?  No!

Judging a product simply by its country of origin is silly.  I’ve always known this, but on my first buying trip to China 2 ½ years ago, it became all too clear just how true this really is.

When a distributor asks a manufacturer to produce a product, they are very specific. They specify sizes, finishes, construction methods, and the raw materials that will become the final product. This process ensures they get the product they want and that they get what they’re paying for.

I had such a conversation with potential suppliers in China.  Through my agent I outlined the specifications of the product I wanted to distribute.  Thanks to the standards that have been set for wearability, density and emissions, these requirements are easy to outline.  After these details were established, the next part of the discussion may surprise you.

“What would you like us to write on the box?”

Pardon? Yup, you got it.  What is claimed to be in the box is not necessarily in the box.  Needless to say I was a bit shocked.  I explained that we want the description on the box to accurately describe the product we were delivering to our customers.  That was that.  No pressure, no problem.

I know what you must be thinking – If “cheating” is so common, how do I know that what I’m paying for is actually what I’m getting?”

Quite simply, trust

Since there is no regulatory body that tests each imported product, it boils down to the honesty and integrity of the company you are dealing with.

Next time we will discuss a bit about choosing the right product from the right supplier.  Are the bigger stores the better choice?  Stay tuned…